(Last Updated: August,
2010)
his Privacy Statement explains our views and practices
concerning privacy, and how they may pertain to you
as a user of our website.
This Privacy Policy is intended to cover all visitors
to this website, all subscribers to lists or newsletters
whether paid or unpaid, all members or affiliates
whether paid or unpaid, and all customers. Persons
who visit or view this website or a participant in
or as a user of the Stanley Window Cleaning website,
whether intentionally or unintentionally, whether
solicited or unsolicited, are described herein as
"Visitors" or "You" or "Your"
and are parties to this Privacy Policy. Subscribers
to lists or Newsletters are referred to herein as
"Subscribers" and are also parties to the
Privacy Policy. Persons who join an organization or
marketing endeavor (e.g. "affiliates") promoted
by this website are called "Members" herein
and are covered by this Privacy Policy. Finally, anyone
who orders, attempts to order, or receives a product
sold (recipients) or advertised on or delivered from
this website, even at no cost, is called a "Customer"
herein and is subject to this Privacy Policy not only
by passive acceptance, but by virtue of the Purchase
Agreement contract. The website, its agents, owners,
operators, and employees are referred to collectively
herein as "Website," "Site," "We,"
"our", "Us", “SWC”, and/or "Seller"
which refers to Stanley Window Cleaning. In the event
that a person excluded from this website because of
the Terms of Use or from denial of service by the
website, who nonetheless unlawfully views this site,
that person remains subject to the terms of this Privacy
Policy and is in violation of the Terms of Use.
This website is not lawfully accessible to persons
under the age of 18 or who are otherwise covered by
the provisions of the Child Online Privacy Act of
1998 (COPA). If you are under the age of 18 you must
leave this site immediately. Fraudulent use of this
website may make you subject to civil or criminal
sanctions.
Acceptance of the terms of this Privacy Policy is
a portion of the consideration required for your right
to visit the website. If you do not accept these terms,
you have no right to visit this site and you are fraudulently
using this site.
This site contains links to other sites and we are
not responsible for the privacy practices or the content
of such sites.
All information transmitted, printed or otherwise
submitted to Stanley Window Cleaning via this website
shall be deemed to be the property of Stanley Window
Cleaning, and SWC shall be free to use such information
for any lawful purpose as detailed herein.
We reserve the right to release such information
to law enforcement or other governmental officials
as we, in our sole and absolute discretion, deem necessary
to comply with the law.
It is the intent of the Privacy Policy to comply
with the California Act. Various provisions throughout
this Privacy Policy address requirements of the Act.
In summary, you must presume that we collect electronic
information from all visitors. This is not usually
personally identifiable. If you purchase a product
or service via this website (and thereby become covered
by the Act), the purchase agreement you electronically
sign prior to purchase allows the website to collect
and archive all the personal information you provide
and to transmit and/or transfer that personal information
to third parties. There is no way you can modify this
information and you have no right to do so. Under
the terms of the purchase agreement, you have no right
to view or receive any information about our database.
In the event that the website, under advice of counsel
agrees to divulge information, the requesting party
must submit whatever information is demanded by the
website in insure that the website is releasing information
to the correct party. Other provisions of the OPPA
may exempt this website from complying. While we take
measures to ensure that outside parties do not have
access to any information we have about you, we do
not warranty that outside parties will not breach
our system and thus have access to your information.
(You should know that merchant service providers do
not allow us access to your credit card information.)
This Privacy Policy also is subject to change without
notice. You are required to read it prior to using
the website. By interacting with the website you agree
to the terms and conditions of the Privacy Policy.
By using the website or purchasing a product through
this website, you waive the right to use state or
federal court systems to address complaints and, instead,
agree to use the American Arbitration Association
located in Orange County, California as specified
by the website owners.
Article 1
Information Collected
This website routinely collects information about
its visitors, subscribers, members, and customers.
We automatically collect and/or track the following:
Web page http headers (home server domain names,
IP address, type of client computer, and type of Web
browser);
Information knowingly provided by you through on-line
forms, registration forms, surveys, and/or other entries,
such as email addresses, personal, financial or demographic
information;
Information, user specific or aggregate, on what pages
our visitors access; and
E-mail addresses of visitors that communicate with
Stanley Window Cleaning via e-mail.
Visitors clicking on banners or pop-ups or hyperlinked
advertising or opt-ins, appearing on this website
must assume that information is being collected about
them. This site is not responsible for the use of
information collected in such a fashion. Visitors
must assume that (1) information will be collected,
(2) that 'cookies' will usually be placed on their
hard drive, (3) that website does not have any control
over what happens with this information, (4) that
website takes no responsibility over the accuracy
or content of advertisers, (5) that website is not
responsible for downloads from third party advertisers
that contain viruses or worms or other computer code
that causes their computer or software harm, and (6)
that website assumes no responsibility for the data
that is garnered from the click itself or that the
advertiser collects.
Article 2
Use of Data Collected from this site
We use your personal, demographic and profile data
to enhance your experience at our site and to enable
us to present content we think you might be interested
in. We use your contact information to send you information
about our company, its websites and promotional material
from our partners. We may also use your personal,
demographic and profile data to improve our site,
for statistical analysis, for marketing and promotional
purposes, and for editorial or feedback purposes for
our advertisers. Information collected by us may be
added to our databases and used for future telemarketing,
SMS text-messaging, e-mails or postal mailings regarding
site updates, new products and services, upcoming
events, and/or status of orders placed online. By
using this site, you agree that you may be contacted
in any manner contemplated in this section even if
your number is found on a do not call registry, in-house
list or similar registry. While actual use of any
information collected may be used quite conservatively,
you must assume that it is not. You must assume that
information collected is shared with other persons
or entities for commercial purposes. While this is
uncommon in practice, you must assume that it is as
you make your decision whether or not to view or interact
with this website. This type of shared information
may include your name, address, phone number, email
address and buying habits, as well as other information.
This information may be used for general commercial
solicitation by this website or other persons it is
sold to, rented to, or shared with.
Article 3
Disclosure of Data
If you choose to provide personal information, it
will be used for the following purposes:
considering you for a Stanley Window Cleaning product;
as required by law; and
for marketing products and services which we determine,
in our sole judgment, that you might find of interest.
We reserve the right to share, rent, sell, or otherwise
disclose data we collect to third parties. Any third
party we share, rent, sell, or otherwise disclose
data to will be prescreened by us, determined by us
to be reputable, and will use the personal data for
marketing products and services which we determine,
in our sole judgment, that you might find of interest.
Article 4
Opt-Out Rights
You may opt-out of receiving communications from us
and/or our partners by not submitting your information.
We also allow you to remove your information from
our marketing lists. If you remove your information
from our marketing lists it will no longer be used
by us to send promotional correspondence to you. You
can remove your information from our marketing lists
by clicking on the unsubscribe links at the bottoms
of emails or sending your request in writing via email
to: info@StanleyWindowCleaning.com
Article 5
We Have NO Intention to Collect Data from Children
The information and services provided to us or our
affiliates, sponsors, and advertisers are not intended
to be viewed by children (under 18 years old). No
information collected from children is knowingly used
for any marketing or promotional purposes whatsoever,
either inside or outside SWC. No part of SWC’s web
site is structured to attract anyone under the age
of 18. If you are under the age of 18 you must leave
this site immediately. Fraudulent use of this website
may make you subject to civil or criminal sanctions.
Article 6
Our Right to Contact You
We reserve the right to contact you regarding your
account status and changes to subscriber agreements,
Privacy Policy, or any other policies or agreements
relevant to you.
Article 7
Our Right to Change This Policy
This Privacy Policy is dynamic. It will continually
change. You may not assume that it remains the same
and you agree to check the policy each time you visit
the site for changes. We reserve the right to change
this policy at any time by posting the changes online
at our site or by notifying you of the existence and
location of the new or revised Privacy Policy. It
is your responsibility to check online for any changes
to our policy. Unless, in the sole opinion of the
website, this policy changes so drastically as to
suggest a posted notification on the site or via email,
you will receive no notification of changes to this
Privacy Policy nor, under any circumstances, does
this site promise notification. Your continued use
of this site always evidences your acceptance of the
terms of this Privacy Policy or any modifications
thereof.
Article 8
Our Contact Information
If you have any questions about this privacy statement,
the practices of this site, or your dealings with
this website, you can contact us via email sent to:
info@StanleyWindowCleaning.com
Article 9
Anti Spam Policy. (Can-Spam Act)
By providing to this website information that forms
the basis of communication with you, such as an email
address, you waive all rights to file complaints concerning
unsolicited email or spam from this website since,
by providing such information, you agree to receive
communication from us or other marketing organizations
with which we have relationships. If you are a customer
or interact with this website by sending an email
to the website, or if you communicate with the site
by phone or mail, the website collects information
about your communication and by communicating with
the site you give your permission to collect, archive,
retrieve, and otherwise use any information collected
as the site sees fit. Any communication which, in
its sole discretion, the site deems to be a testimonial,
may be publicized for commercial purposes.
Stanley Window Cleaning is dedicated to ensuring
compliance with the 'Can-Spam Act', which took effect
January 1, 2004. You may receive email from SWC in
the following circumstances:
Acknowledging your application has been received and
requesting additional action
Requests for additional information to support your
current application
Response to your inquiries regarding the status of
your transactional requests
Thanking you for your valued business
Advertisements for our products, services, changes
in services, new product availability
Advertisements for third party products and services
where we have determined that such product or service
may be of interest to our customers
To ensure compliance with the Can-Spam Act, Stanley
Window Cleaning has implemented the following guidelines
for email delivery:
All emails sent to you by Stanley Window Cleaning
will clearly identify Stanley Window Cleaning as the
sender. The most common form is: FROM / SENDER: someone@StanleyWindowCleaning.com
(NOTE: The actual sender will alter from department
to department and the FROM field will usually include
a relevant name abbreviation, but all from addresses
will end with @Stanley Window Cleaning.com.
The Subject Line of any email you receive will always
accurately describe the subject matter of the email.
Any email from Stanley Window Cleaning will include
the ability to unsubscribe from future email messages,
excluding customer service emails.
Unsubscribing will ensure the customer is removed
from ALL lists at Stanley Window Cleaning; this excludes
customer service emails regarding the processing and
status of a current product.
Except for customer service emails, all emails sent
to you directly by Stanley Window Cleaning include
valid postal address information in the footer.
All third party marketing partners are required to
comply with the Can-Spam Act.
Except for customer service emails, emails sent to
you directly by Stanley Window Cleaning will include
an email address and physical address where you can
send suggestions, complaints or other correspondence.
In brief, most but not all email communication with
you shall contain an 'unsubscribe' link where you
may notify the website that you no longer wish to
receive solicitations or information from the website
and your name will be removed from the general solicitation
database.
Article 10
Information Obtained (Electronic Means and "Cookies")
Many websites, including this one, collect information
about your computer, your email address, your IP address.
You must assume that your web-viewing or web-use activity
is monitored, tracked, and information collected.
This information is not usually of a personal nature,
but it may help define your viewing habits and product
preferences even though the website may or may not
have any idea who you are.
"Cookies" is web jargon for bits of computer
code placed on your hard drive. Websites use this
to keep you 'logged in', to keep track of search criteria,
to monitor use, to password protect use of the site
or use of products sold by the site. Cookies can also
be used to obtain information about your computer
configuration or your use of your computer.
Cookies can be used to electronically gather information
about you. Again, it may or may not be personal information,
but it is information and by using this site you are
expressly giving permission to use 'cookies' and to
use the information gathered from their use to benefit
you. You also give permission to collect, archive,
retrieve, and use any information collected for product
design, product offers to you, and general commercial
solicitation purposes by this site or joint venture
partners, affiliates, and marketing organizations.
Article 11
Information for Internet Service Providers
Web site: Stanley Window Cleaning
Email Address: info@StanleyWindowCleaning.com
We understand consumers' concerns over the use of
their personal information. We hope this information
will relieve any concerns your company may have regarding
our email policies. SWC and its affiliated sites use
only an "opt-in or opt out" method of obtaining
customer information, and it is not our policy or
desire to send unsolicited email. We obtain email
addresses and personal information from third parties
that usually follow the same set of policies. SWC
email messages sent always include information about
the origin of the emails and instructions on how recipients
can unsubscribe from receiving future email messages.
From time to time, SWC will enter into an arrangement
with a third party website to allow individuals to
opt into our marketing program on those third party
websites. In each case the third party websites have
represented and warranted to us, among other things,
that the data was collected voluntarily from individuals
on website registrations and co-registrations,
that the sellers have a right, under any applicable
privacy statements, to transfer the data to us, and
that SWC has the right to send marketing offers to
the individuals.
We hope this information satisfies any questions or
concerns you may have regarding the email practices
of SWC. If you have additional questions or wish to
discuss this matter further, please contact us at:info@StanleyWindowCleaning.com
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